SAT Practice0f42ebb1-ab1a-4389-9ce6-727db51e5379
Practice one SAT question at a time

Questions come from the Bluebook question bank.

76543210Participants’ mean rating(1–9; higher values = more positive)Helpfulness of reviewAttitude toward reviewed productParticipants’ Responses to Three Review Conditions no anger (control) high anger low anger
  • For each data category, the following bars are shown:
    • no anger (control)
    • high anger
    • low anger
  • The data for the 2 categories are as follows: 
    • Helpfulness of review:
      • no anger (control): 6.75
      • high anger: 6.08
      • low anger: 6.85
    • Attitude toward reviewed product:
      • no anger (control): 2.23
      • high anger: 1.83
      • low anger: 2.15

To understand how expressions of anger in reviews of products affect readers of those reviews, business scholar Dezhi Yin and colleagues measured study participants’ responses to three versions of the same negative review—a control review expressing no anger, a review expressing a high degree of anger, and a review expressing a low degree of anger. Reviewing the data, a student concludes that the mere presence of anger in a review may not negatively affect readers’ perceptions of the review, but a high degree of anger in a review does worsen readers’ perceptions of the review.

Which choice best describes data from the graph that support the students’ conclusion?